An illustration should help explain, without pretending
Generated illustrations can explain possibilities without posing as evidence. A NIST report prompts practical questions about image purpose, captions, participant agency and social versions.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
Explore the research behind our workSearch help
Start with a topic or a few words, or leave search blank to browse.
Search looks through titles, summaries, authors, and article text. With several words, each word must appear somewhere in the article.
Choose a theme to see its articles straight away. Your applied search and filters stay in place. Choose All themes to explore across themes.
For a closer match, open More filters and choose a setting, reader role, or article type, then select Apply filters. You can also enter words and choose Find articles. Results must match every option you choose. Leave an option set to All to keep that part open.
ThemesThe ideas an article explores
An article can belong to more than one theme. Explore what each covers and why we write about it.
- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
- Community & belonging Selected
- Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
- Care teams & transitions Selected
- Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
- Leadership & operations Selected
- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
- Technology & responsible AI Selected
- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
- Policy & industry change Selected
- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations
Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:
- Families, caregivers, and volunteers
- Funders and foundations
- Community centers and day programs
- Care agencies and community partners
- Health systems, providers, payors, and partners
- Device and technology companies
- Developers and product builders
Reader rolesThe perspective you want to explore
Choose a perspective that interests you. You can read from any role:
- Caregiver
- Volunteer
- Frontline staff
- Program manager
- Executive / CEO
Article typesThe kind of reading you are looking for
- Industry news
- Developments and findings from across care and community life.
- genus perspective
- Our interpretation of evidence, observations, and ideas.
- Practical guide
- Steps or suggestions you can put into practice.
- Company update
- News about genus and our work.
No matches? Try fewer words or remove a filter. Clear filters clears your search and all selected options.
Matching articles
150 articles · Page 1 of 13
When a tool retires, keep the connection
A planned tool closure can interrupt a familiar activity. Microsoft's earlier Skype announcement prompts a practical look at choosing alternatives, rehearsing the change and keeping contact arrangements clear.
Count the experience, then ask what it means
Usage counts tell part of a service story. A WHO monitoring framework prompts us to pair clear definitions with people's accounts, notice missing perspectives and choose a useful next change.
Leave room for people to shape the change
A new process needs time, attention, and a reason people recognize. Invite those doing and receiving the work to shape a small trial, and make room to learn before expanding it.
Review the plan as the person’s life changes
A shared care plan needs opportunities to change with the person. WHO’s integrated-care guidance prompts a practical team question: which goals, arrangements, and supports still fit everyday life?
Who gets a seat when care policy is shaped?
A federal call for caregiving advisory-council nominations invites a wider question: how do organizations help people contribute meaningfully to decisions about the support they receive and provide?
Accessibility needs an owner after launch
New forms, changing content, and routine updates can introduce fresh barriers. Give accessibility an ongoing place in service ownership, staff support, and the response to user feedback.
An award is an invitation to ask how it worked
Recognition for an aging-services program can point others toward useful practice. The next step is to understand the people, expertise, and local arrangements behind it before deciding what might travel.
Reconnect the everyday plan after a hospital stay
After an unplanned hospital stay, familiar arrangements may need checking again. A thoughtful follow-up can connect the person’s questions with the services, appointments, and practical support they now need.
The help between visits is part of the design
A coach-supported digital prototype highlights a practical service question: what help is available after onboarding? Plan clear contact arrangements, realistic staff time and ways to learn from recurring questions.
A nutrition pilot should leave something others can use
New federal nutrition-program awards emphasized testing and documenting approaches. A useful pilot should explain what was tried, what people experienced, and what another community would need to adapt it.
Agree what a shared record means on both sides
A working connection still needs shared meaning. WHO and ITU's draft infrastructure guidance prompts practical questions about records, responsibility and the next step across service partners.