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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

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ThemesThe ideas an article explores

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Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
  • Funders and foundations
  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
  • Developers and product builders
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  • Caregiver
  • Volunteer
  • Frontline staff
  • Program manager
  • Executive / CEO
Article typesThe kind of reading you are looking for
Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
Steps or suggestions you can put into practice.
Company update
News about genus and our work.

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Matching articles

150 articles · Page 8 of 13

genus perspectiveReference date ·

Maternal care needs a connection to everyday life

California’s selection for the Transforming Maternal Health model connects care reform with practical community support. A useful local response begins with the participant’s priorities and chosen relationships.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Protect time for a useful supervision conversation

A regular conversation can help a colleague think through the work and ask for support. Its value depends on preparation, a private setting, and follow-through on the issues that need attention.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

A benefit card should come with an understandable offer

A Medicare Advantage proposal sought clearer rules around supplemental-benefit debit cards. The practical issue is whether people understand an offer before trying to use it.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A video visit begins before the call connects

A video visit starts before the call connects. WHO–ITU accessibility guidance prompts a practical look at invitations, a chosen setup, supported participation, and what happens if the connection falters.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Ask about practical needs with a response in mind

Questions about food, transport or housing can open an important conversation. AHRQ’s 2024 social-needs guidance prompts teams to explain why they are asking, respect the person's choice and prepare a realistic route to support.

  • Health systems, providers, payors, and partners
  • Care agencies and community partners
  • Community centers and day programs

genus perspectiveReference date ·

Choose a number that helps you decide

A busy dashboard can leave the next decision unclear. Select a few measures that answer a real operational question, understand what they leave out, and decide what you will do with the result.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Check the plan for the days services change

Holiday opening hours and winter pressure can alter an otherwise familiar care arrangement. NHS England’s September 2024 winter priorities prompt a local team question: do people know what is confirmed, what changes and whom to contact during the gap?

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Continuity deserves a place between appointments

Medicare’s new advanced primary care management payments recognize ongoing work around appointments. A dependable offer of continuity needs clear contacts, responsibilities, and expectations.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Did the tool make this task easier?

Fast drafting is only one part of a useful task. Research on differing staff views of AI-assisted replies prompts a broader review of preparation, checking, and whether the final communication helps the person receiving it.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Keep people’s priorities in the budget conversation

Budget choices shape the service people can use. Bring practical knowledge from participants and staff into the options, explain the limits, and examine what each proposed saving would change.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Make room to practice before support changes

Being told about a care task is different from feeling prepared to help with it. NICE transition guidance prompts teams to check what chosen supporters have agreed to do, what training they need and where they can return with a question.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

The alert that did not arrive

A connected experience depends on the route carrying its information. An FCC outage report prompts a planned, nonclinical reminder demonstration: what does a missing update mean, and what useful alternative is available?

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

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