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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

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ThemesThe ideas an article explores

An article can belong to more than one theme. Explore what each covers and why we write about it.

Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
  • Funders and foundations
  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
  • Developers and product builders
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  • Caregiver
  • Volunteer
  • Frontline staff
  • Program manager
  • Executive / CEO
Article typesThe kind of reading you are looking for
Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
Steps or suggestions you can put into practice.
Company update
News about genus and our work.

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Latest articles

224 articles · Page 5 of 19

genus perspectiveReference date ·

Recognizing the hidden work of organizing family support

A May 2025 Australian study of caregivers seeking early autism supports highlights the time and mental effort around services. We consider how families can notice the organizing work behind an appointment and share a complete piece of it.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Who keeps the service moving when a system stops?

A technology outage quickly becomes an operational problem. Agree who makes service decisions, who contacts people, and how the team returns to its normal work after an interruption.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Ask how the transition worked for the person

A completed handoff does not tell a team how the transition felt or worked in practice. AHRQ’s feedback guidance prompts services to ask specific questions, offer different ways to respond and show what they learn from the answers.

  • Health systems, providers, payors, and partners
  • Care agencies and community partners
  • Community centers and day programs

genus perspectiveReference date ·

Before we buy it, can people use it?

A polished demonstration can leave everyday barriers unseen. Put real tasks, accessibility evidence, and the support people need into the conversation before choosing a digital tool.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Being together can be quieter than we expect

Company does not always need a lively conversation. We reflect on quieter ways to share a place, with room to read, make, watch or simply be present alongside other people.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Enjoyment belongs in the design conversation

Usable does not always mean enjoyable. A small co-design study prompts a community activity conversation about personal interests, pace, company, and the freedom to stop.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Explain permission before connecting the records

A federal update on substance-use treatment records brings a wider service question into focus: can a person understand what information they are agreeing to share, and who can explain the choice?

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Respecting privacy while keeping trusted helpers informed

HHS guidance reviewed in February 2025 emphasizes a person’s rights over their health information. Our perspective considers a related family habit: agreeing what a helper needs to know before sharing an update.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A funding award still needs a local front door

Federal rural-health awards create room for state-led change. For a resident looking for help, the useful question is what is available nearby, who it serves, and how to begin.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A waiting list still needs a conversation

People waiting for a place still need a clear way to ask questions, update their circumstances, and understand what happens next. Honest communication belongs in the operational plan.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Carry communication needs into the next appointment

Recording a communication need is only one part of meeting it. NHS England’s 2025 Accessible Information Standard prompts teams to check whether the next appointment, letter and conversation actually use the support the person needs.

  • Health systems, providers, payors, and partners
  • Care agencies and community partners
  • Community centers and day programs

genus perspectiveReference date ·

Friends belong in the circle of support

A person’s circle may include close friends, chosen family and other meaningful relationships. New research prompts a practical question: who does the person want included, and in what way?

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

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