Test the person-and-tool journey together
A study of people using language models prompts a broader design question: does a useful answer lead to a clear next step? Test the whole community resource journey with intended participants.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
Explore the research behind our workSearch help
Start with a topic or a few words, or leave search blank to browse.
Search looks through titles, summaries, authors, and article text. With several words, each word must appear somewhere in the article.
Choose a theme to see its articles straight away. Your applied search and filters stay in place. Choose All themes to explore across themes.
For a closer match, open More filters and choose a setting, reader role, or article type, then select Apply filters. You can also enter words and choose Find articles. Results must match every option you choose. Leave an option set to All to keep that part open.
ThemesThe ideas an article explores
An article can belong to more than one theme. Explore what each covers and why we write about it.
- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
- Community & belonging Selected
- Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
- Care teams & transitions Selected
- Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
- Leadership & operations Selected
- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
- Technology & responsible AI Selected
- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
- Policy & industry change Selected
- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations
Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:
- Families, caregivers, and volunteers
- Funders and foundations
- Community centers and day programs
- Care agencies and community partners
- Health systems, providers, payors, and partners
- Device and technology companies
- Developers and product builders
Reader rolesThe perspective you want to explore
Choose a perspective that interests you. You can read from any role:
- Caregiver
- Volunteer
- Frontline staff
- Program manager
- Executive / CEO
Article typesThe kind of reading you are looking for
- Industry news
- Developments and findings from across care and community life.
- genus perspective
- Our interpretation of evidence, observations, and ideas.
- Practical guide
- Steps or suggestions you can put into practice.
- Company update
- News about genus and our work.
No matches? Try fewer words or remove a filter. Clear filters clears your search and all selected options.
Latest articles
224 articles · Page 4 of 19
When the person who knows is away
Continuity depends on knowledge and authority reaching beyond one familiar person. Use planned absence and leadership transitions to check whether colleagues can carry the work with confidence.
A way to contribute that fits the life you have
A useful contribution should fit the life around it. Civic participation findings prompt practical ideas for smaller roles, clearer handovers and volunteer arrangements that can change with people’s circumstances.
Are we counting the same thing?
Two accurate-looking reports can describe different work. Before comparing services, agree what the measure includes, how it was recorded, and what decision it can reasonably inform.
Leave room for the person to do the next part
Reablement asks care teams to notice what a person wants to do for themselves. An agreed pause, a clear support plan, and time to try can matter as much as a completed task.
Welcoming neighbors and friends into a clear helping role
A July 2025 University of Michigan study description recognizes caregiving networks beyond spouses and adult children. We explore how a trusted friend or neighbor can join through a specific role with clear boundaries.
What a rural partnership needs before the next launch
A federal rural-health summit put long-term financing and workforce arrangements on the agenda. The practical lesson for partners is to plan the ordinary weeks after a new service opens.
What does it take to get through the door?
Low digital participation can hide practical obstacles. A WHO review prompts us to look at the whole route into a service, including cost, language, connectivity and human help.
A named contact needs a clear role
A named coordinator can make a complex plan easier to navigate when people understand the role and how to reach it. NICE guidance prompts teams to pair the contact name with clear responsibilities, availability and a route for unresolved needs.
A new care model needs more than a working app
CMS’s planned ACCESS model links technology-supported chronic care with clinical accountability. It prompts a practical question: who is responsible for the whole service around the tool?
An assistant needs a name and a boundary
When an assistant can act, a clear suggestion is not enough. NIST’s draft concept prompts questions about identity, permission, a reviewable proposed change, and responsibility afterward.
Bring your recipe, your story, yourself
A recipe can be an invitation to share something of yourself—or simply something you enjoy eating. We explore community food activities shaped by participants’ choices, with cultural sharing always voluntary.