Observations. Evidence. Ideas.

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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

Explore the research behind our work

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ThemesThe ideas an article explores

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Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
  • Funders and foundations
  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
  • Developers and product builders
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  • Caregiver
  • Volunteer
  • Frontline staff
  • Program manager
  • Executive / CEO
Article typesThe kind of reading you are looking for
Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
Steps or suggestions you can put into practice.
Company update
News about genus and our work.

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Matching articles

221 articles · Page 9 of 19

genus perspectiveReference date ·

Staying connected when a loved one starts a day program

A multisite adult day services trial examined support for caregivers alongside support for participants. It prompts a practical question for families: how will the relationship with the program work after enrollment?

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

An activity should reflect the people in the room

A good activity plan leaves room for the people using it. We explore meaningful choices, changes of pace and how a facilitator can respond without asking everyone to enjoy the same thing.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Ask what the supporter can realistically offer

A care plan may depend on unpaid support without making that agreement visible. NICE’s adult-carer guidance prompts teams to ask about willingness, time and capacity, and to revisit the plan when those circumstances change.

  • Health systems, providers, payors, and partners
  • Care agencies and community partners
  • Community centers and day programs

genus perspectiveReference date ·

Explain the tool before asking someone to trust it

Knowing where to tap is different from understanding a tool’s purpose. Patient focus-group research prompts a practical introduction built around people’s questions, a concrete example, and a choice about how to participate.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Helping a new helper understand the person

A July 2024 NHS initiative highlighted personal routines and preferences in dementia care. Our perspective explores a simple welcome conversation that helps a trusted helper meet the person behind the task list.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Let a complaint reach the work that needs changing

Resolving an individual complaint and learning from it are connected responsibilities. Examine the process behind the experience, give someone ownership of the response, and check any resulting change.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

A coverage decision needs an explanation people can use

A Medicare Advantage final rule clarifies aspects of coverage decisions and appeals. For service teams, a decision letter should lead to an understandable explanation and the appropriate route for questions.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A familiar place, a familiar face

Everyday togetherness can happen around an ordinary routine. A small Swedish study prompts a reflection on familiar places, recurring visits and the room to share a space without a formal social occasion.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Find the barrier before sending another reminder

If people are not reaching a service, examine the journey before adding more prompts. Opening times, travel, information, and the way an invitation is delivered may change what is possible.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Keep a phone route in the follow-up plan

A digital follow-up can be convenient and still leave some people without a workable route. NHS England’s digital-inclusion framework prompts teams to check device access, communication preferences and the alternatives available when an online step does not fit.

  • Health systems, providers, payors, and partners
  • Care agencies and community partners
  • Community centers and day programs

genus perspectiveReference date ·

Making room for young adults who also provide care

A research agenda published in December 2024 calls for closer attention to young adult caregivers. We consider how families can recognize their contribution while making space for education, work and relationships.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Where does an AI conversation lead next?

An AI conversation may help someone explore a next step, but time spent chatting is not the whole story. An early study prompts careful questions about personal purpose, human connection, and useful choices beyond the screen.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

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