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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

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Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
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  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
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  • Caregiver
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Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
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128 articles · Page 9 of 11

genus perspectiveReference date ·

Staffing plans need the people who do the work

The 2024 nursing-home staffing rule put renewed attention on facility assessments and input from residents and staff. Planning needs to hear how support works across an ordinary day.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A directory entry is a promise worth checking

New Medicaid managed-care rules put attention on provider directories and appointment access. A useful directory should help someone find an option they can actually contact and consider.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Measure the change you actually want to make

Before collecting another number, agree what question it will answer. A small improvement needs a clear aim, a workable measure, and a check that the change has not moved difficulty elsewhere.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

People should have a voice in the community they join

Having a voice should mean a chance to shape something real. A health-policy resolution prompts practical ideas for choosing open decisions, inviting different contributions and explaining what happens next.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Whose experience is missing from the demonstration?

A smooth demonstration cannot show every person’s experience. Research on inconsistent AI responses prompts a closer look at the tasks, language, access needs, and repeated attempts included in a trial.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

An approval is only useful when support can begin

Medicaid access reforms draw attention to waiting and service availability. For providers and partners, an approval should lead to a clear conversation about when support can actually begin.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Plan for the week that will be different

A holiday, seasonal change, or local event can alter ordinary service arrangements. Examine what will differ before adapting the timetable, and check that the alternatives work for the people using it.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Trying the service without a personal smartphone

High smartphone ownership does not mean every visitor has the device, connection, or private space a service assumes. Pew’s 2024 findings prompt a practical look at shared access and follow-up.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

A simpler application should feel simpler to the applicant

A federal rule aims to simplify Medicaid and related enrollment processes. The practical test is whether an applicant can understand the request, provide what is needed, and move forward without avoidable repetition.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Let the meeting end with a decision someone owns

A recurring meeting earns its time when people know what was decided and who will take the next step. Review the purpose, the people needed, and the work left after the discussion.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Someone still owns the next step

A delivered request can still be waiting for someone to accept it. A distinction in HL7’s task definitions helps teams examine the human agreement behind a connected workflow.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Give a new colleague someone to turn to

A welcome pack cannot answer every question that appears on a first shift. Practical onboarding includes supported practice, a clear person to ask, and time to find out what is still unfamiliar.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

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