Look for quality in an ordinary working day
Quality conversations can start with everyday work: a welcome, a question answered, or a change handled well. Invite different perspectives and investigate the conditions behind what the team notices.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
Explore the research behind our workSearch help
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An article can belong to more than one theme. Explore what each covers and why we write about it.
- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
- Community & belonging Selected
- Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
- Care teams & transitions Selected
- Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
- Leadership & operations Selected
- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
- Technology & responsible AI Selected
- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
- Policy & industry change Selected
- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations
Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:
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- Industry news
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- genus perspective
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- Practical guide
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Matching articles
216 articles · Page 7 of 18
Making room for friendship beyond the caregiving role
WHO’s June 2025 explanation of social connection looks beyond the number of contacts to the support and quality within relationships. We consider what that means for a caregiver who wants room for friendship and familiar interests.
Notice the change and help it reach the right person
A sudden change in someone's attention or behavior needs a clear professional response. NICE’s updated delirium guidance prompts teams to record what changed, when it was noticed and how that information reaches the people responsible for assessment.
A workforce forecast should change the planning conversation
New federal employment projections point to continued growth in health care and social assistance. Local workforce planning still needs its own evidence, realistic commitments, and room to develop people.
Keep another way in when the service goes digital
A digital route works better when people can get support or use a suitable alternative. Plan those routes as part of the service, including who answers when someone cannot complete the online step.
Keep community connections in the transition plan
Leaving an inpatient mental health setting also means reconnecting with ordinary life. NICE guidance prompts teams to plan with the person, keep chosen community connections in view and make the next service contact understandable.
Say where AI helped—and who can explain the result
AI-assisted can mean many things. A patient-perspectives study prompts a more useful explanation: what the tool contributed, where important details came from, and who can answer a question about the result.
Starting a practical conversation about caregiving at work
AARP and S&P Global’s 2024 research highlights the uneven support available to employed caregivers. Our perspective explores how to prepare a focused workplace conversation about a recurring scheduling need.
What keeps a connection going after the first visit?
A promising first visit needs practical support if people want to meet again. An intergenerational project follow-up prompts questions about coordinators, clear arrangements and continuity shaped by participants.
A place in the community, even from home
Being at home should not automatically mean being outside the conversation. Civic participation findings prompt practical ideas for remote involvement that is chosen, supported and part of the shared activity.
A quick yes can leave a question unanswered
An initial yes can leave an important question unanswered. Research on consent for ambient documentation prompts a closer look at advance explanations, pauses, and an accurate account of the choices available.
Give preliminary numbers their proper place
CMS released preliminary 2026 Part D bid information in July 2025. When figures arrive before final offers, service organizations need to make their status clear and help people find appropriate next steps.