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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

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ThemesThe ideas an article explores

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Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change Selected
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
  • Funders and foundations
  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
  • Developers and product builders
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  • Caregiver
  • Volunteer
  • Frontline staff
  • Program manager
  • Executive / CEO
Article typesThe kind of reading you are looking for
Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
Steps or suggestions you can put into practice.
Company update
News about genus and our work.

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32 articles · Page 2 of 3

genus perspectiveReference date ·

A coverage decision needs an explanation people can use

A Medicare Advantage final rule clarifies aspects of coverage decisions and appeals. For service teams, a decision letter should lead to an understandable explanation and the appropriate route for questions.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

When a model changes, people still need a next step

CMS announced changes to its Innovation Center model portfolio in March 2025. When a model changes, organizations need a careful account of what is known, what remains available, and who will guide the next step.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Information sharing needs a named responsibility

HHS’s proposed HIPAA Security Rule update puts attention on how organizations manage information responsibilities. A useful service connection needs clarity about who can receive, use, and protect each piece of information.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Maternal care needs a connection to everyday life

California’s selection for the Transforming Maternal Health model connects care reform with practical community support. A useful local response begins with the participant’s priorities and chosen relationships.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A benefit card should come with an understandable offer

A Medicare Advantage proposal sought clearer rules around supplemental-benefit debit cards. The practical issue is whether people understand an offer before trying to use it.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Continuity deserves a place between appointments

Medicare’s new advanced primary care management payments recognize ongoing work around appointments. A dependable offer of continuity needs clear contacts, responsibilities, and expectations.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Protecting community funding starts with clear responsibilities

A GAO review of Older Americans Act programs highlights the importance of assessing fraud risks. For community organizations, clear responsibilities and proportionate checks help protect the resources services depend on.

  • Community centers and day programs
  • Funders and foundations
  • Care agencies and community partners

genus perspectiveReference date ·

A progress report should tell us what changed for people

A federal caregiver-strategy progress report records work completed and underway. It also invites a useful distinction: activity accomplished is not yet the same as a change people can experience.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A state care model needs a local place to begin

The first AHEAD model selections connect state health-system ambitions with local communities. The useful starting point is a shared understanding of what people need to reach and use.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Accessibility belongs in the purchasing conversation

The 2024 ADA Title II digital-access rule makes accessibility a purchasing and service responsibility. A supplier’s product should be examined through the tasks people need to complete.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Staffing plans need the people who do the work

The 2024 nursing-home staffing rule put renewed attention on facility assessments and input from residents and staff. Planning needs to hear how support works across an ordinary day.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

A directory entry is a promise worth checking

New Medicaid managed-care rules put attention on provider directories and appointment access. A useful directory should help someone find an option they can actually contact and consider.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

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