Growing something together, including connection
A small food project can give people something practical to choose, make and return to. We explore manageable beginnings, different roles and the care a shared project needs between gatherings.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
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- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
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- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
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- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
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- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
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Matching articles
128 articles · Page 2 of 11
The journey belongs in the service plan
A useful service may still be difficult to reach. Bring travel time, arrival arrangements, and the journey home into operational planning with the people who make that trip.
A coverage change needs a place for careful questions
New federal Medicaid requirements and a legal challenge made clear explanations especially important in June 2026. Community partners can help people find qualified assistance without guessing how a rule applies to them.
A familiar service, whichever door you use
Consistency across locations starts with a clear account of the service being offered. Agree the essentials together while leaving room for the people, resources, and routines of each place.
The way we ask can change what we hear
How people understand the recipient can shape what they share. Research on chatbot interaction prompts a practical look at everyday intake, open choices and checking a person's meaning.
A later deadline does not remove today’s barrier
HHS extended certain web and mobile accessibility compliance dates in May 2026. The extra time creates room for careful work, while people still need usable ways to take part today.
A polished note still needs a careful read
Research comparing AI and human notes raises a practical question for community teams: does a summary preserve the preferences, qualifications and attribution that guide the next decision?
Make the room fit the service
An available room is not yet a workable service location. Plan around the conversations, activities, access, and daily support that need to happen there before settling the timetable.
A proposed shortcut still needs a clear next step
CMS proposed changes to drug prior authorization in April 2026. While proposals are considered, people still need an accurate explanation of their request and someone who can answer the next question.
One community can have several ways in
A community activity can be reached through more than one trusted route. We explore clear introductions, useful partner information and the practical handoff between hearing about an opportunity and joining it.
Test the person-and-tool journey together
A study of people using language models prompts a broader design question: does a useful answer lead to a clear next step? Test the whole community resource journey with intended participants.
When the person who knows is away
Continuity depends on knowledge and authority reaching beyond one familiar person. Use planned absence and leadership transitions to check whether colleagues can carry the work with confidence.