What happens when a colleague raises a concern?
An invitation to speak up needs a useful response. Leaders can make it easier to raise an operational concern, check what is happening, and return with a clear next step.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
Explore the research behind our workSearch help
Start with a topic or a few words, or leave search blank to browse.
Search looks through titles, summaries, authors, and article text. With several words, each word must appear somewhere in the article.
Choose a theme to see its articles straight away. Your applied search and filters stay in place. Choose All themes to explore across themes.
For a closer match, open More filters and choose a setting, reader role, or article type, then select Apply filters. You can also enter words and choose Find articles. Results must match every option you choose. Leave an option set to All to keep that part open.
ThemesThe ideas an article explores
An article can belong to more than one theme. Explore what each covers and why we write about it.
- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
- Community & belonging Selected
- Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
- Care teams & transitions Selected
- Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
- Leadership & operations Selected
- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
- Technology & responsible AI Selected
- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
- Policy & industry change Selected
- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations
Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:
- Families, caregivers, and volunteers
- Funders and foundations
- Community centers and day programs
- Care agencies and community partners
- Health systems, providers, payors, and partners
- Device and technology companies
- Developers and product builders
Reader rolesThe perspective you want to explore
Choose a perspective that interests you. You can read from any role:
- Caregiver
- Volunteer
- Frontline staff
- Program manager
- Executive / CEO
Article typesThe kind of reading you are looking for
- Industry news
- Developments and findings from across care and community life.
- genus perspective
- Our interpretation of evidence, observations, and ideas.
- Practical guide
- Steps or suggestions you can put into practice.
- Company update
- News about genus and our work.
No matches? Try fewer words or remove a filter. Clear filters clears your search and all selected options.
Matching articles
216 articles · Page 17 of 18
A brief pause before the day begins
A short team briefing can surface the arrangements that a busy day might otherwise hide. AHRQ’s teamwork guidance offers a useful starting point for agreeing today’s priorities, available help and the questions still waiting for an answer.
A source link is a starting point
An AI-generated reference can look convincing even when the source is missing or says something different. A 2023 study prompts a practical approach to checking the link, the claim, and the limits before sharing a community resource.
Building a family backup plan for winter disruptions
FEMA’s 2023 preparedness guide includes older adults and their caregivers in the same conversation. Our takeaway: a winter backup plan should make room for the person’s preferences and the limits of the people helping.
Connection deserves a place in everyday community life
A global focus on connection invites a local question: where can people find an ordinary, dependable reason to meet? We explore clear invitations and community activities that can keep going.
Make room for the work between appointments
The visible appointment is only part of a service’s workload. Leaders can examine preparation, follow-up, and variation before deciding how many places a timetable can carry.
What new funding asks of a community partnership
New Medicare payments recognize work that connects people with community resources. For potential partners, the useful first conversation is about responsibilities, capacity, and the person’s priorities.
After the referral, what happened?
A 2023 CMS evaluation raises a useful question for care teams: did a referral lead to support the person could actually use? Our perspective on practical follow-through, clear responsibility, and knowing when a service is out of reach.
Sharing meals, errands and visits without overloading one person
Caregiver connection should lead to useful help. Our perspective on 2023 guidance: turn a seasonal offer into one agreed responsibility, with a clear handoff and room for plans to change.
Small acts can make a community feel more welcoming
An offered chair or quiet introduction can make room for someone to join. Drawing on a 2023 poll, we reflect on thoughtful offers, comfortable choices and everyday community life.
Training deserves a place in the care plan
CMS’s 2024 caregiver-training payment policy gives organizations a reason to examine the learning around care: a clear purpose, appropriate professional teaching, time for questions, and support people can realistically agree to provide.
What changed after people spoke up?
A useful feedback process continues after the comments are collected. Invite people into a decision, explain what changed or could not, and return to ask whether the result made everyday service easier to use.