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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

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ThemesThe ideas an article explores

An article can belong to more than one theme. Explore what each covers and why we write about it.

Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
  • Funders and foundations
  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
  • Developers and product builders
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  • Caregiver
  • Volunteer
  • Frontline staff
  • Program manager
  • Executive / CEO
Article typesThe kind of reading you are looking for
Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
Steps or suggestions you can put into practice.
Company update
News about genus and our work.

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Latest articles

224 articles · Page 16 of 19

genus perspectiveReference date ·

The friend you have been meaning to contact

Sometimes the person we would like to see is someone we already know. Research on reconnecting prompts a reflection on an ordinary first message, a comfortable invitation and room for the other person to choose.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Trying the service without a personal smartphone

High smartphone ownership does not mean every visitor has the device, connection, or private space a service assumes. Pew’s 2024 findings prompt a practical look at shared access and follow-up.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

A simpler application should feel simpler to the applicant

A federal rule aims to simplify Medicaid and related enrollment processes. The practical test is whether an applicant can understand the request, provide what is needed, and move forward without avoidable repetition.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Ask who the person wants in the conversation

A helpful supporter is someone the person has chosen to involve. Established NICE guidance prompts teams to ask who should join a care conversation, what role they will play and when that choice needs checking again.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Let the meeting end with a decision someone owns

A recurring meeting earns its time when people know what was decided and who will take the next step. Review the purpose, the people needed, and the work left after the discussion.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Someone still owns the next step

A delivered request can still be waiting for someone to accept it. A distinction in HL7’s task definitions helps teams examine the human agreement behind a connected workflow.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Talking about changing care needs before a crisis

NIA’s guidance starts with asking the older person directly. Our perspective: an early conversation works better when it names one observation, listens to what matters and leaves room for a next step chosen together.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Volunteering can begin with something you already enjoy

Volunteering can start with an interest and a manageable offer of time. Civic-life research prompts our reflection on clearer roles, flexible commitments and contributions shaped by the person.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Give a new colleague someone to turn to

A welcome pack cannot answer every question that appears on a first shift. Practical onboarding includes supported practice, a clear person to ask, and time to find out what is still unfamiliar.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Helping from a distance: a clear role can travel

NIA’s long-distance caregiving guidance shows that support is not limited to the people who live nearby. Our takeaway: agree on one useful responsibility, including the follow-through, before adding more messages to the local caregiver’s day.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Put the person's goal where the team can see it

A care plan can describe many tasks without explaining what the person hopes to regain or keep doing. NICE’s guidance on personalized goals invites teams to connect everyday support with a goal the person recognizes as their own.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Somewhere to spend time without having to spend money

Libraries, parks and community rooms can offer room for everyday connection. We look beyond free admission to the practical details that make spending time there possible.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

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