A directory entry is a promise worth checking
New Medicaid managed-care rules put attention on provider directories and appointment access. A useful directory should help someone find an option they can actually contact and consider.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
Explore the research behind our workSearch help
Start with a topic or a few words, or leave search blank to browse.
Search looks through titles, summaries, authors, and article text. With several words, each word must appear somewhere in the article.
Choose a theme to see its articles straight away. Your applied search and filters stay in place. Choose All themes to explore across themes.
For a closer match, open More filters and choose a setting, reader role, or article type, then select Apply filters. You can also enter words and choose Find articles. Results must match every option you choose. Leave an option set to All to keep that part open.
ThemesThe ideas an article explores
An article can belong to more than one theme. Explore what each covers and why we write about it.
- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
- Community & belonging Selected
- Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
- Care teams & transitions Selected
- Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
- Leadership & operations Selected
- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
- Technology & responsible AI Selected
- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
- Policy & industry change Selected
- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations
Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:
- Families, caregivers, and volunteers
- Funders and foundations
- Community centers and day programs
- Care agencies and community partners
- Health systems, providers, payors, and partners
- Device and technology companies
- Developers and product builders
Reader rolesThe perspective you want to explore
Choose a perspective that interests you. You can read from any role:
- Caregiver
- Volunteer
- Frontline staff
- Program manager
- Executive / CEO
Article typesThe kind of reading you are looking for
- Industry news
- Developments and findings from across care and community life.
- genus perspective
- Our interpretation of evidence, observations, and ideas.
- Practical guide
- Steps or suggestions you can put into practice.
- Company update
- News about genus and our work.
No matches? Try fewer words or remove a filter. Clear filters clears your search and all selected options.
Matching articles
221 articles · Page 15 of 19
Make cover a clear agreement
Helping a busy colleague works best when the offer names the task, the available time and the limits of the role. AHRQ’s task-assistance guidance prompts a practical look at staff cover that preserves continuity for the person receiving support.
Measure the change you actually want to make
Before collecting another number, agree what question it will answer. A small improvement needs a clear aim, a workable measure, and a check that the change has not moved difficulty elsewhere.
People should have a voice in the community they join
Having a voice should mean a chance to shape something real. A health-policy resolution prompts practical ideas for choosing open decisions, inviting different contributions and explaining what happens next.
Planning a break that works for the caregiver and family
AARP’s January 2024 respite report looks at both the value of breaks and barriers to using them. Our perspective: making time away possible means considering the caregiver’s needs and the experience of the person receiving support.
Whose experience is missing from the demonstration?
A smooth demonstration cannot show every person’s experience. Research on inconsistent AI responses prompts a closer look at the tasks, language, access needs, and repeated attempts included in a trial.
An approval is only useful when support can begin
Medicaid access reforms draw attention to waiting and service availability. For providers and partners, an approval should lead to a clear conversation about when support can actually begin.
Check the explanation, not the person
A nod does not always mean a next step is clear. AHRQ’s updated teach-back guidance invites care teams to check how well they have explained an arrangement, with space for questions and another way to explain it.
Plan for the week that will be different
A holiday, seasonal change, or local event can alter ordinary service arrangements. Examine what will differ before adapting the timetable, and check that the alternatives work for the people using it.
Recognizing the caregiver between generations
A 2023 study compared burnout across different caregiving roles. Our takeaway is not a label for every family: it is a reason to notice when children, work and an older relative’s needs are drawing on the same person’s limited time.
The friend you have been meaning to contact
Sometimes the person we would like to see is someone we already know. Research on reconnecting prompts a reflection on an ordinary first message, a comfortable invitation and room for the other person to choose.
Trying the service without a personal smartphone
High smartphone ownership does not mean every visitor has the device, connection, or private space a service assumes. Pew’s 2024 findings prompt a practical look at shared access and follow-up.