Someone still owns the next step
A delivered request can still be waiting for someone to accept it. A distinction in HL7’s task definitions helps teams examine the human agreement behind a connected workflow.
Observations. Evidence. Ideas.
News & Insights
News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.
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- Caregiving & family life Selected
- The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
- Community & belonging Selected
- Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
- Care teams & transitions Selected
- Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
- Leadership & operations Selected
- Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
- Technology & responsible AI Selected
- Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
- Policy & industry change Selected
- Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
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Matching articles
188 articles · Page 14 of 16
Volunteering can begin with something you already enjoy
Volunteering can start with an interest and a manageable offer of time. Civic-life research prompts our reflection on clearer roles, flexible commitments and contributions shaped by the person.
Give a new colleague someone to turn to
A welcome pack cannot answer every question that appears on a first shift. Practical onboarding includes supported practice, a clear person to ask, and time to find out what is still unfamiliar.
Put the person's goal where the team can see it
A care plan can describe many tasks without explaining what the person hopes to regain or keep doing. NICE’s guidance on personalized goals invites teams to connect everyday support with a goal the person recognizes as their own.
When a translation changes the next step
A translated invitation may look complete before anyone has checked the action it asks a person to take. Research on translation review prompts questions about meaning, local context, and keeping approved versions current.
Whose priorities shape the service?
The 2024 Older Americans Act rule gives service leaders a reason to examine whose priorities guide a plan. Participant choice needs room in everyday arrangements, not just a place on a form.
A renewal notice needs a route to real help
Michigan’s Medicaid renewal update highlights the work behind keeping eligible people connected to coverage. A notice becomes more useful when it leads to understandable, qualified help.
Loneliness has no single age
A January 2024 poll challenges the idea that loneliness belongs to one stage of life. We consider invitations that welcome different ages while respecting shared interests and individual preferences.
Make it easier to raise a concern
A concern helps a care team only when someone can raise it and receive a clear response. AHRQ’s CUS communication tool prompts a closer look at how staff speak up, how colleagues listen and where an unresolved question goes next.
What does this prompt really need to know?
A useful invitation often needs event details rather than anyone’s personal history. NCSC guidance prompts a practical look at choosing the approved drafting workspace and supplying only the information the task needs.
What happens when a colleague raises a concern?
An invitation to speak up needs a useful response. Leaders can make it easier to raise an operational concern, check what is happening, and return with a clear next step.
A brief pause before the day begins
A short team briefing can surface the arrangements that a busy day might otherwise hide. AHRQ’s teamwork guidance offers a useful starting point for agreeing today’s priorities, available help and the questions still waiting for an answer.