Observations. Evidence. Ideas.

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News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

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ThemesThe ideas an article explores

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Caregiving & family life
The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging
Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions
Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations
Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI
Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change
Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.
SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

  • Families, caregivers, and volunteers
  • Funders and foundations
  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Device and technology companies
  • Developers and product builders
Reader rolesThe perspective you want to explore

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  • Caregiver
  • Volunteer
  • Frontline staff
  • Program manager
  • Executive / CEO
Article typesThe kind of reading you are looking for
Industry news
Developments and findings from across care and community life.
genus perspective
Our interpretation of evidence, observations, and ideas.
Practical guide
Steps or suggestions you can put into practice.
Company update
News about genus and our work.

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222 articles · Page 14 of 19

genus perspectiveReference date ·

Supporting a parent means sharing the everyday load

The Surgeon General’s 2024 advisory asked families and communities to support parents. Our takeaway: a useful offer names a task, a time and someone who will follow through.

  • Families, caregivers, and volunteers
  • Community centers and day programs

genus perspectiveReference date ·

A care plan should include the caregiver

The 2024 launch of Medicare’s GUIDE model put caregiver support alongside dementia care. Our takeaway: a useful plan should make room for the person giving care, too.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Accessibility belongs in the purchasing conversation

The 2024 ADA Title II digital-access rule makes accessibility a purchasing and service responsibility. A supplier’s product should be examined through the tasks people need to complete.

  • Health systems, providers, payors, and partners
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Test the invitation before you send it

An invitation can be accurate and still be hard to use. Review the words, format, and practical next step with the people it is meant to reach before sending it widely.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

The first home visit begins before the doorbell

A first visit is easier to prepare for when the person knows who is coming and what has been agreed. NICE’s home-care guidance prompts teams to think about introductions, practical expectations and the person's priorities before a new worker arrives.

  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Community centers and day programs

genus perspectiveReference date ·

The person can disagree with the summary

A summary may turn a temporary request into a lasting assumption. Research on people’s experiences of their health records prompts a practical question: how can someone correct the account and hear what changed?

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

You can be in a crowd and still feel disconnected

A busy calendar does not tell the whole story of connection. We explore how community teams can look beyond attendance and ask what an activity feels like to the people taking part.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

A recording needs an understood purpose

A recording can help a team remember, but people need to understand its purpose and choose how they participate. A health-system implementation prompts practical questions about capture, access, review, and alternatives.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

A welcome needs to reach people who are often left out

A welcome is worth reviewing from the perspective of people it may overlook. CDC findings prompt questions about assumptions in invitations, respectful participation and ways to raise a concern.

  • Community centers and day programs
  • Families, caregivers, and volunteers
  • Care agencies and community partners

genus perspectiveReference date ·

Finding support when you are the only available family caregiver

Family Caregiver Alliance’s 2024 collection of personal stories makes room for experiences that are often hidden. Our perspective: being the only available relative should be a starting point for finding support, not an assumption that everything must stay with you.

  • Families, caregivers, and volunteers
  • Community centers and day programs
  • Care agencies and community partners

genus perspectiveReference date ·

Make the volunteer role a promise you can keep

Volunteers need a role that fits their contribution, available time, and support. Leaders can clarify the commitment and the help behind it without relying on someone always giving a little more.

  • Community centers and day programs
  • Care agencies and community partners
  • Health systems, providers, payors, and partners

genus perspectiveReference date ·

Share the context that fits the role

A care team needs useful information, and each recipient has a different job to do. HHS guidance on communication with family and friends prompts a practical discussion about purpose, the person's wishes and sharing relevant context through the right channel.

  • Care agencies and community partners
  • Health systems, providers, payors, and partners
  • Community centers and day programs

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